Privacy Policy

Version dated «24» August 2026

This Privacy Policy (hereinafter — the "Policy") defines the procedure for processing and protecting the personal data of Users of the mobile application and web resource Pulse Drive and is an integral part of the Public Offer (https://pulseev.uz/en/offer).

The operator of personal data is LLC «PULSE EV» (TIN 311248927), the rightsholder and operator of the mobile application "Pulse Drive" (hereinafter — the "Company", the "Operator"). Data processing is carried out in accordance with the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU‑547 of 02.07.2019 and the Law of the Republic of Uzbekistan "On Informatisation" No. 560‑II of 11.12.2003.

By using the Application and/or the Pulse Drive web resource, the User consents to the terms of this Policy.

1.1. Data provided by the User during registration and use of the account (Pulse Drive ID):

mobile phone number;
password (in encrypted form);
full name;
photo (account image);
date of birth;
information about the User's vehicle;
balance and charging history;
user settings.

1.2. Data generated during the provision of services:

information on charging sessions (station, time, volume, cost);
information on balance top-ups and debits (amount, date, operation status).

1.3. Technical and diagnostic data collected automatically:

device type and its unique identifier;
IP address and other diagnostic data;
location data (device GPS, Wi‑Fi access points, cell tower location);
information on interaction with the Application interface.

1.4. Bank card data. The Company does not collect, store or process full bank card details of Users (see section 5).

The Company processes personal data for the following purposes:

authorisation and provision of access to the Application, restoration of access;
provision of charging services, maintenance of the balance and operation history;
carrying out and accounting for payments, sending operation confirmations;
communication with the User on matters of payment, balance, important changes to the terms and technical support;
provision of location-based services and improvement of the user experience;
ensuring the operability, support and development of the Application;
conducting anonymised analytical, statistical and marketing research;
fulfilling the requirements of the legislation of the Republic of Uzbekistan.

3.1. Data processing is carried out on the basis of the User's consent, expressed upon acceptance of the Public Offer and the start of using the Application, as well as for the purpose of performing the contract to which the User is a party, and for the purpose of fulfilling the Operator's obligations provided by law.

3.2. Consent to data processing may be withdrawn by the User in the manner set out in section 7. Withdrawal of consent may make further provision of services impossible.

3.3. By accepting this Policy and the Public Offer, the User: (a) consents to the processing of their personal data and its transfer to «National Innovative Payment Technologies» JSC (the ATMOS system) and its partners for the purposes set out in section 4 of the Policy; (b) instructs the Company and ATMOS to execute payments using the payment instrument specified by the User, based on the User's instructions in the Application; (c) agrees that services are purchased through the Application and that the fiscal receipt is provided in electronic form.

The Company may transfer personal data to third parties solely to the extent necessary to achieve the purposes of processing:

4.1. To the payment organisation and the fiscal data operator. To accept payments, process refunds and issue fiscal receipts, operation data (phone number, payment amount and purpose, payment instrument identifier) is transferred to the payment organisation «National Innovative Payment Technologies» JSC (the ATMOS payment system, licence of the Central Bank of the Republic of Uzbekistan No. 4 of 04.04.2020; Tashkent, Afrosiyob street 6/1; atmos.uz) and to the fiscal data operator. When issuing fiscal receipts, ATMOS acts as the Company's commission agent. ATMOS is responsible for the security of card data during its processing.

4.2. To payment systems and services. To participants of the Uzcard, Humo, Visa and Mastercard payment systems, as well as to the Click, Payme and Uzum services operating through ATMOS — to the extent necessary to carry out and confirm the payment.

4.3. To the hosting provider. Data is stored on the servers of UzCloud (uzcloud.uz) located at: Uzbekistan, Tashkent, Mirzo‑Ulugbek district, Muminov street 4/2. UzCloud ensures the security of the data storage infrastructure.

4.4. To state authorities. Upon lawful requests of state and law-enforcement authorities in accordance with the legislation of the Republic of Uzbekistan.

4.5. To protect the rights, security or property of the Company, its users and other persons.

The Company does not sell personal data and does not transfer it to third parties for purposes not provided by this Policy.

5.1. The entry and processing of bank card details are carried out on the secure payment pages and servers of the ATMOS payment system («National Innovative Payment Technologies» JSC), using the HTTPS/TLS protocol, a valid SSL certificate, the PCI DSS security standard and 3‑D Secure technology.

5.2. The Company does not request, accept, store, process or transmit full bank card details (full number, CVV/CVC). When a card is linked, the Company receives and stores only the token generated by ATMOS (an anonymised reference to the card), the masked card number and its expiry date. The User may delete a linked card in the Application at any time; the token is then also revoked in the ATMOS system.

6.1. Personal data is stored on servers located in the territory of the Republic of Uzbekistan (UzCloud), in accordance with the requirements of the legislation on the localisation of personal data.

6.2. Data is stored for the period of the User's use of the Application and for the periods established by law for storing the relevant information (including on financial transactions). Upon expiry of the periods, the data is deleted or anonymised.

6.3. The Company takes the necessary organisational and technical measures to protect data from unlawful access, alteration, disclosure or destruction.

7.1. The User has the right to:

obtain information about the processing of their personal data;
refine, change and update their data in the personal account of the Pulse Drive ID;
delete account data; in this case, the minimum data necessary for authorisation must remain in the account, otherwise the User may delete the account in full;
withdraw consent to data processing and demand the cessation of processing;
appeal against the Operator's actions to the authorised state body.

7.2. The account image, name, phone number and other information published by the User are displayed in the Application solely for the purposes of providing the service and personalisation and are not intended for collection and distribution by third parties.

7.3. To exercise their rights, the User contacts info@pulseev.uz or by phone +998 78 555 76 76.

8.1. The Pulse Drive web resource may use cookies and similar technologies to ensure the operability of the site, analytics and improvement of the user experience. The User can manage cookies in their browser settings.

9.1. The Company reserves the right to amend this Policy. A new version enters into force from the moment of its publication at https://pulseev.uz/en/privacy. The current version is always available at the specified address.

LLC «PULSE EV»

TIN: 311248927

Address: 100010, Tashkent, Muminov street 4A (Gold Step building)

Phone: +998 78 555 76 76

E-mail: info@pulseev.uz

Website: https://pulseev.uz